(4)

the following points are inserted: Withholding information from the consumer about the fact that a software update will negatively impact the functioning of goods with digital elements or the use of digital content or digital services. Presenting a software update as necessary when it only enhances functionality features. Any commercial communication in relation to a good containing a feature introduced to limit its durability despite information on the feature and its effects on the durability of the good being available to the trader. Falsely claiming that under normal conditions of use a good has a certain durability in terms of usage time or intensity. Presenting a good as allowing repair when it does not. Inducing the consumer to replace or replenish the consumables of a good earlier than necessary for technical reasons. Withholding information concerning the impairment of the functionality of a good when consumables, spare parts or accessories not supplied by the original producer are used, or falsely claiming that such impairment will happen.’.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-20 · Text as adopted (Official Journal); later amendments are not incorporated in this text.