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You should take the necessary measures to receive and process orders issued by national authorities and you should act without undue delay (and in any event within 2 working days of receipt of the order). You should inform the issuing market surveillance authority of the effect given to the order by electronic means using the contact details of the market surveillance authority published on the Safety Gate Portal. Such an order might require you to, for a prescribed period, to remove from your online interface all identical content referring to an offer of the dangerous product in question, to disable access to it or to display an explicit warning.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.