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Providers of online marketplaces are also subject to reporting obligations through the Safety Business Gateway (see Article 22(12), point (d) and point (e)(ii) of the GPSR). Providers of online marketplaces must report to the market surveillance authorities, through the Safety Business Gateway, both dangerous products, of which they have actual knowledge and which were offered on their online interfaces, as well as any accidents caused by a product made available on their marketplace of which they have been informed and which have resulted in a serious risk or actual damage to the health or safety of a consumer. They must also inform the relevant traders and economic operators without delay of the information they have received regarding accidents or safety issues, where they have knowledge that the product in question was offered by those traders through the providers of online marketplaces’ interfaces.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.