Section 20(7)

From the time when the right is exercised— the trader has a duty to give the consumer a refund, subject to subsection (18), and the consumer has a duty to make the goods available for collection by the trader or (if there is an agreement for the consumer to return rejected goods) to return them as agreed.

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Source: legislation.gov.uk · retrieved 2026-07-30 · Text as consolidated on 2026-04-06; changes after this date are not shown.