Section 80(3)

The payment service provider must either— refund the full amount of the payment transaction; or provide justification for refusing to refund the payment transaction, indicating the bodies to which the payer may refer the matter if the payer does not accept the justification provided.

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Source: legislation.gov.uk · retrieved 2026-09-04 · Text as consolidated on 2026-04-28; changes after this date are not shown.