Directive on consumer ADR — DIRECTIVE 2013/11/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
directive · European Union · 32013L0011
255 provisions in 344 nodes · cited by 12 instruments we hold · 131 national measures recorded · 30 provisions hand work to national law
Defined terms · All instruments · alternative dispute resolution · consumer protection · distance selling · provision of services · purchase · single market · trade dispute