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| 87. | Moreover, the Commission considers that providers of online platforms accessible to minors should ensure that the terms and conditions of the service they provide: (a) Include information about: (i) The steps that users need to take from account creation to its deletion. (ii) Community guidelines that promote a positive, safe and inclusive atmosphere and that explain what conduct is expected and prohibited on their service, and what the consequences of non-compliance are. (iii) The types of content and behaviour that are considered to be harmful for minors’ privacy, safety and/or security. This includes but is not limited to illegal content that is harmful for minors’ privacy, safety and/or security and the dissemination of this content. (iv) How minors are protected from this content and behaviour. (v) The tools that are used to prevent, mitigate and moderate content, conduct and features that are illegal or harmful for the privacy, safety and security of minors, and the complaints process. (b) Are easy to find and searchable throughout the user’s experience on the platform. (c) Do not unduly restrict any rights of minors, including their right to freedom of expression and information. (d) Are upheld and implemented in practice.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07 · Text as adopted (Official Journal); later amendments are not incorporated in this text.